A FIELD SERVICE APP
NSRoute is used by companies specializing in field services, sales and repair of equipment as well as by maintenance of equipment. NSRoute app ensures the highest levels of efficiency from your engineers, while simultaneously impressing and delighting your customers. It comes with enterprise-level security & scalability for web and mobile technology.
Features & Benefits
- Dashboard – Manage your field service operations
- Dynamically deploy idle staff to productive assignments
- Manage visits & improve field resource productivity
- Real-Time location tracking
- Material utilization report
- Expense reimbursement management
- Keep customers updated at every step
- Service analysis reports
- Service history tracking
Client dashboard
visually rich experience.
We providing a service app for the client roles directly with service process. Clients can create support tickets and track engineers.
- Clients can create a support ticket
- The dashboard of a support ticket with status
- Service Engineer status
Quick Intimation
To Engineers
From our app dashboard, engineers get a quick notification for a service request of the client.
- Engineers Notification
- A quick review of ticket details
- Online engineer assignment
- Service engineer status update for location
Engineer Track
Report
We deliver the status track record of an engineer from our backend system.
- Real-time status update
- Service Ticket History and report
- Service Problem and solution tracking
Expense Management
of Engineers
Service provider companies can manage the expense of their service engineers.
- Expense entry
- Expense approval
- Expense history
